Terms of service

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

This website is operated by yomxwd.shop (referred to as "we", "us", or "our"). Throughout the site, the terms "we", "us" and "our" refer to yomxwd.shop, owned and operated under the corporate entity GRANFORD PTY LTD.

Business Legal Name: GRANFORD PTY LTD Authorized Representative: KATE DESAILLY Store Identity & Domain: yomxwd.shop Official Customer Support Email: support@yomxwd.shop Direct Customer Support Hotline: +61 468255657 Physical Business Address: TRUGANINA, 3029, Victoria, Australia Primary Target Market & Trading Currency: United States / United States Dollar (USD)

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our shoe cover products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products and Currency

Our store features high-quality protective shoe covers. All prices displayed on the store are listed and transacted strictly in United States Dollars (USD). We have made every effort to display as accurately as possible the colors and textures of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 7 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

Section 8 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable in the region of our business operations, ensuring compliance with international e-commerce standards for cross-border trade.

Section 9 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

🕒 Customer Support Time Zone & Hours

Please note that our corporate operations are headquartered in Victoria, Australia (AEST/AEDT), while our store currency is set to United States Dollars (USD) and our primary advertising is tailored directly to the United States (EST/PST) market.

When creating or visiting our Contact Us page to resolve critical service disputes, policy clarifications, or account assistance, please refer to the following time zone alignment to ensure timely support:

  • United States Market Hours (EST): Sunday - Thursday | 7:30 PM - 3:30 AM (Next Day)
  • Australian Operational Hours (AEST/AEDT): Monday - Friday | 9:00 AM - 5:00 PM

For the fastest assistance regarding our terms or services, we highly recommend contacting our support team via email at support@yomxwd.shop. All service-related inquiries are thoroughly reviewed and responded to within 12 to 24 hours.